Aftercare Service
Customer services - We're Here for You - Exceptional After Care at Fastlane Autocare - Call our aftercare service directly on 0300 124 6980
At Fastlane Autocare, we understand that our relationship with our customers doesn't end once their vehicle leaves our service centre or we have finished attending to your vehicle at your chosen location. We take great pride in providing exceptional aftercare services to ensure your continued satisfaction and peace of mind. Our commitment to delivering fantastic customer service extends beyond the initial repair or maintenance work, ensuring that you receive ongoing support and assistance whenever you need it. Here's how we go the extra mile to be there for you with our comprehensive aftercare services.
If you have any issues with your vehicle, you'll find our service and after care service one of a kind. Call us now on 0300 124 6980
Dedicated Support Team - We have a dedicated team of knowledgeable and friendly customer service professionals who are ready to assist you with any queries, concerns, or issues you may have. Whether you need clarification on a recent service, advice on maintenance, or help with navigating your vehicle's features, our support team is just a phone call or email away. We strive to provide prompt and personalised assistance, ensuring that your questions are addressed and your needs are met.
Post-Service Follow-up - We believe in maintaining a strong relationship with our customers even after they have received our services. As part of our aftercare program, we conduct post-service follow-ups to ensure that the work performed on your vehicle meets your expectations. We value your feedback and take it seriously, using it to continually improve our services and address any areas that may require further attention.
Warranty and Service Plan Guidance - If your vehicle is covered by a warranty or service plan, our aftercare team is well-versed in the details and requirements. We can provide guidance on warranty coverage, scheduled maintenance, and the steps involved in making claims or utilising service plan benefits. Our aim is to make the process as seamless as possible for you, allowing you to enjoy the full benefits of your vehicle's warranty or service plan.
Maintenance Reminders and Service Scheduling - Keeping your vehicle in prime condition requires regular maintenance and servicing. As part of our aftercare services, we can help you stay on top of your vehicle's maintenance schedule by sending you timely reminders. Our team can assist in scheduling your next service appointment, ensuring that your vehicle receives the attention it needs to stay in optimal condition and maintain its performance and reliability.
Additional Assistance - Beyond routine maintenance, if you encounter any issues or concerns with your vehicle, we are here to provide the necessary support and assistance even after we have repaired your vehicle. Our team of trained technicians can help diagnose problems, provide expert advice, and facilitate any necessary repairs or part replacements. We aim to minimise any inconvenience and keep your vehicle running smoothly and safely.
At Fastlane Autocare, our dedication to exceptional customer service doesn't end when your vehicle leaves our premises or we have left you from your chosen location. We are committed to being your trusted partner in maintaining and caring for your vehicle. Count on us for reliable aftercare services that prioritise your satisfaction and ensure your continued enjoyment when driving your vehicle. Contact our customer service team today and experience the difference of our exceptional aftercare support.
